Shipping Policy
Hong Kong Tea House offers worldwide shipping, so you can enjoy or gift premium teas wherever you are.
Shipping Locations and Fees
| Location | Delivery Time | Shipping Fee & Offers |
|---|---|---|
| Hong Kong / Macau | 2–4 business days | Shipping HK$50; free shipping for orders over HK$500 |
| Mainland China / Taiwan | Around 7 business days (depends on location) | Shipping HK$80; free shipping for orders over HK$800 |
| Other Regions | 7–21 business days (depends on location) | Shipping from HK$250, calculated by weight |
Note: Business days exclude weekends and public holidays; international shipping times may vary due to customs clearance.
Important Notes
- All orders will be shipped based on the address provided at checkout. Please ensure your information is complete and accurate.
- Hong Kong Tea House is not responsible for lost or returned packages due to incorrect or incomplete information; any re-shipment costs will be borne by the customer.
- Recipient’s full name is required; packages may be refused if identity cannot be verified.
- Buyers are responsible for any local taxes or duties applicable to international orders.
Tip: Using addresses in both English and local language helps ensure smooth customs clearance and delivery.